As the leading Integrated Facilities Management company in the UAE, it is incumbent upon Imdaad to not only follow best practice, but to define it. We do this by making sure that our staff have clearly communicated processes to follow, which in turn allows them to deliver a consistently excellent and safe service to our customers and to lead the industry.

As an illustration, we conducted more than 2000 employee training activities in 2020, including a number of Environmental Health Safety and Quality (EHSQ) related sessions. Every single employee had at least one mandatory training session during the year.

With the advent of the Covid19 pandemic during 2020 and beyond, every member of staff went through a mandatory training program concerned with the control and prevention of the spread of the virus. Widespread and regular testing is carried out and a full vaccination program was initiated in January 2021 to ensure the continued safety of our workforce.

We offer both soft skills and functional on the job training, continuously checking and assessing to make sure that employee training is being applied in the field.

In addition, our cleaning trainers are certified by BICS (British Institute of Cleaning Science). BICS is recognised as setting global cleaning standards, with a variety of vocational courses and training programs that are put together and delivered by industry experts. Undergoing these training programs empowers our trainers to ensure that our cleaners operate in an effective, safe and hygienic way, guaranteeing excellent results for our clients.