Leadership

Imdaad’s leadership brings a breadth of experience across sectors, combining strategic insight with deep industry knowledge. The team supports a culture of collaboration and innovation across all business units, with a focus on consistent service delivery and long-term value.

Executive Leadership Team

Imdaad’s executive leadership team provides strategic direction across the Group. Their combined experience spans facilities management, environmental services, engineering and corporate governance. They guide long-term planning, align operations with sustainability goals, and support consistent delivery across all business units.

ABDULLATIF ABDULLA AHMED AL MULLA

Chairman of the Board

A visionary leader with a distinguished professional track record of strategic leadership, Mr. Abdullatif Abdulla Ahmed Al Mulla currently serves as Chairman of Imdaad Group.

With an illustrious career in senior executive roles across multiple sectors, Mr. Al Mulla has successfully managed leading companies and developed commercially and strategically viable projects. His extensive experience in major industries such as real estate and IT has equipped him with a deep understanding of the challenges and opportunities across diverse sectors. Some of his notable previous roles include Group Chief Executive Officer of RMB, a conglomerate in real estate development and contracting; Group CEO of Dubai Properties Group (DPG); Group CEO of TECOM Investments, part of Dubai Holding; CEO of SmartCity, which oversees the development and management of knowledge clusters and business townships globally; and General Manager of Microsoft Gulf.

Among his remarkable professional achievements is his instrumental role in the growth of TECOM Investments' 11 business communities, which played a pivotal role in Dubai’s transformation into a knowledge-based economy. He also led negotiations with numerous insurance firms, establishing innovative agreements across life, home, and corporate/financial products. During his nine-year tenure at Microsoft’s regional headquarters in Dubai, he oversaw the development of subsidiaries in the Gulf, Yemen, and Pakistan and was actively involved in securing Microsoft's first-ever enterprise agreement globally with the Dubai Government - an achievement that firmly positioned Dubai on Microsoft’s radar.

Mr. Al Mulla holds master’s degrees in Public Administration and Economic and Social Development from the University of Pittsburgh and a master’s degree in Corporate Communications from Duquesne University. He also obtained a Ph.D. from AMITY University.

He has served on the boards of several prestigious organizations, including TECOM Investments, Dubai Properties, Dubai Education Council (KHDA), Muscat Bank, Marfin Investment, Axiom Telecom, American University in UAE, Sheikh Hamdan Smart University, UTICO Utilities, Empower, Energy Management Services, Raffles School, Global International Schools, SmartCity (Malta and Kerala-India), SHUAA Capital PSC., and Abu-Dhabi National Takaful Company. He was a member of the H.H. Sheikh Zayed Award for Environment Dubai Financial LLC.

During his tenure at Microsoft, Mr. Al Mulla was conferred the Microsoft High Distinguished President Award in 1998. He was also a member of the Microsoft Middle East and Africa Leadership Program and was considered one of the highest-rated General Managers in the world.

HAITHAM ABDELSALAM

Chief Operating Officer (COO)

Haitham Abdelsalam is a seasoned Facilities Management leader with over 20 years of senior leadership experience across the Middle East. He currently serves as Chief Operating Officer of Imdaad, having previously held the role of Senior Executive Director – Operations, where he played a key role in strengthening operational excellence and scaling service delivery across the Group.

As COO, he oversees Imdaad’s group-wide operations, working closely with executive leadership to drive performance, efficiency, and strategic growth, reinforcing the company’s position as a regional leader in integrated facilities management.

Prior to joining Imdaad, Mr. Abdelsalam held senior leadership roles at leading FM organizations, including Al Ghurair Facilities Solutions, Idama Facility Management Solutions, and Khansaheb, where he managed prominent assets across the UAE.

FATMA MOHAMMAD AHLI

Chief Financial Officer

Fatma Mohammad Ahli serves as Chief Financial Officer at the Imdaad Group, where she has consistently demonstrated a collaborative and transformative leadership style. She has an impressive career spanning over two decades in financial management within the government and semi-government sectors.

Throughout her professional journey, Fatma built a strong foundation of knowledge through diverse roles and internships at Dubai Municipality, Emirates Airlines, DNATA, RTA, Axiom, and PWC. Fatma held key management positions in organizations that made substantial contributions to the development of modern Dubai. Prior to her current role, Fatma’s journey in finance has been marked by significant roles, including Executive Director of Finance at TECOM Investments, where she played a pivotal role in strategic financial planning and operational enhancements. Her expertise lies in developing comprehensive financial strategies, enhancing operational efficiencies, and steering her teams toward achieving exemplary financial outcomes.

More recently, at Emirates Post Group, in the capacity of Director of Business Units and Financial Operations, Fatma led a team focused on optimizing financial operations and business unit performance. She oversaw the financial planning, budgeting, and reporting processes. Her role involved close collaboration with other business unit heads to ensure goal alignment with the broader corporate strategic objectives.

Fatma holds a bachelor’s degree in accounting from Dubai Women’s College and a Diploma in European Foundation Quality Management (EFQM). She is a certified Project Management Professional (PMP) and certified in Business Continuity Management (BCM). Fatma completed a Women Leadership Exchange Program from Dubai Women Establishment (Sweden & UAE).

Fatma possesses a deep-seated passion for financial analysis modeling and forecasting, investment analysis, credit management, finance audit, and organizational restructuring.

As a distinguished business leader, Fatma was recognized for her achievements by prestigious awarding bodies, receiving various awards, including TECOM Best People Manager, Best Savings Initiative Award, The First Star of Finance Department, the Yearly Winner of Emirates Post Making A Difference Award, and a Certificate of Appreciation from the Dubai Government Excellence Program.

Fatma is an inspirational leader and an advocate for integrating best practices in the financial domain. Her commitment to excellence and sustainability in financial operations makes her a great asset to the Imdaad Group, continuously driving the organization towards higher profitability and efficiency.

MOHAMED ELALFY

Chief Information Officer

Mohamed Elalfy is a seasoned IT executive with over 25 years of global experience delivering transformative technology strategies across multiple industries including Facilities Management, Healthcare, Banking, Telecommunications, Construction, and Security. He has led digital transformations and large-scale ERP, datacentres, cloud, and AI initiatives in the United Arab Emirates, Australia, and Egypt.

Currently serving as Chief Information Officer at Imdaad Group, Mohamed is directing enterprise-wide IT strategy, investment planning, and cross-functional business transformations across all Imdaad group companies. His career includes leadership roles in healthcare IT at Mercy Health in Australia, core banking systems at Regional Australia Bank, and technical management at Dubai World and du Telecom.

Mohamed holds a Master of Information Systems from the University of New England (Australia), a Bachelor of Electrical Engineering from Ain Shams University (Egypt), and a Bachelor of Management Sciences (Information Systems major) from Sadat Academy (Egypt). He is a certified Enterprise Architect (TOGAF 9), PRINCE2 Practitioner, ITIL Foundation professional, and a certified management systems auditor.

Mohamed brings a global mindset, deep technical expertise, and a proven track record of aligning IT with strategic business goals.

Business Units Leadership

Imdaad’s business unit leadership team provides direction across a dynamic and evolving industry. Their experience supports the application of global standards to local needs, with a sustained focus on quality, dependability and environmental performance.

SIDDHARTHA SURYADEVARA

Director – Environmental Solutions

Siddhartha brings over 14 years of proven leadership experience in environmental services, sustainability, and operational excellence to his role as Director – Environmental Services at Imdaad. He oversees the strategic direction of the company’s environmental services division, driving advancements in waste management, resource recovery, and recycling initiatives that deliver measurable impact, cost efficiency, and scalability.

Before joining Imdaad, Siddhartha held senior roles with leading regional organizations in the environmental and waste management sectors. He successfully led large-scale digital and operational transformation programs focused on enhancing efficiency, profitability, and service quality. His expertise spans the full value chain—from collection and logistics to sorting, treatment, recovery, and circular economy integration.

Siddhartha holds an MBA from IE University with a specialization in Strategy and Operations. A passionate advocate for sustainability-driven growth, he is dedicated to positioning Imdaad as the preferred partner for clients seeking innovative and holistic environmental service solutions across the UAE and beyond.

Support Services Leadership

The support services leadership team brings industry expertise and strategic oversight to every part of the business. Global best practices are adapted to meet local operational requirements, while long-term planning is shaped by a focus on performance, consistency and environmental responsibility.

RANA ALQADDI

Director, Sales and Marketing

With 17 years of experience in the facilities management industry, Rana Alqaddi leads Imdaad’s 360 Customer Engagement Department, overseeing marketing, sales, bidding, contracts management, and customer experience. In her role, she focuses on driving strategic growth, enhancing customer relationships, and ensuring alignment across all functions. Her dedication to excellence and innovation supports Imdaad’s vision for continued success and market leadership.

Prior to joining Imdaad, Rana held senior leadership roles at Concordia DMCC, AG Facilities Solutions, and Advanced Facilities Management. As Business Development & Marketing Head, she successfully managed a broad client portfolio and secured long-term contracts with key government and private sector clients across the UAE. Her deep expertise in business strategy and client relations played a pivotal role in achieving significant revenue growth and expanding market presence. Throughout her career, she has held senior leadership roles, leading teams to manage significant assets and deliver operational excellence.

Rana holds a Bachelor of Arts in English Literature from Cairo University and a Foundation Certificate in Translation and Interpreting (FCTI) from the American University in Cairo (AUC). Her educational background has complemented her professional expertise.

SAEED AHMED

Executive Director - Strategy and Assurance

Saeed Ahmed brings over two decades of Facilities Management expertise to his role as Chief Support Officer at Imdaad Group, where he leads the organization’s support functions, including Strategy & Performance, Mergers & Acquisitions, New Market Entry, Health & Safety, Quality, Innovation & COE, Sustainability, and Supply Chain. Since joining Imdaad in 2021, Saeed has demonstrated exceptional strategic leadership, spearheading initiatives that have enhanced operational excellence and driven the company’s regional expansion and long-term growth. His pivotal role reflects the alignment of the company’s support framework with its ambitious business goals and vision for the future.

Saeed is a proven board-level company director with an outstanding track record in the Facilities Management industry. He has worked with leading FM providers across the UK and the Middle East, managing operations in the UAE, Qatar, KSA, and Oman. Originally a Supply Chain specialist, Saeed successfully completed Executive Development Programs with his previous employers and has held leadership roles across various FM business departments, including operations, business development, change management, commercial, marketing, and business improvement. This diverse experience has established him as a respected Facilities Management expert capable of influencing all aspects of a business.

In his role as Chief Support Officer, Saeed collaborates closely with Imdaad’s Business Units and support functions to ensure a cohesive strategic vision aligned with the Group Business Plan and shareholder aspirations. He continues to guide the development and implementation of Excellence Plans, enabling the organization to achieve its strategic targets. He also monitors the performance of all business units and support functions using Balanced Scorecards and performance management tools.

Saeed leads Imdaad’s initiatives for inorganic growth, including market expansion, the introduction of new service offerings, and mergers and acquisitions (M&A). His strategic foresight and leadership have been instrumental in driving Imdaad’s growth and maintaining its position as a leader in the FM sector.

Extremely commercially aware with a sharp analytical mind, Saeed has extensive experience managing large, complex projects and teams. His meticulous attention to detail and ability to identify and mitigate risks ensure efficient and effective delivery across all his responsibilities. Saeed holds a B.Sc. in Forensic and Analytical Chemistry from the University of Strathclyde in the UK and has spent the last 27 years building an exemplary career in Facilities Management. His previous employers include Balfour Beatty and Carillion in the UK, as well as Emrill, Interserve, and Khidmah in the Middle East.

RISWANA GASWAN

Director - Legal & Board Secretary

Riswana Gaswan serves as the Director of Legal & Board Secretary at Imdaad Group, where she oversees all legal aspects of the organization’s operations. With a robust background in law and a dedication to compliance and strategic legal planning, Riswana plays a critical role in steering the company through complex legal challenges and opportunities.

In her previous role as Head of Legal at Imdaad, Riswana demonstrated a consistent trajectory of professional growth within the organization. Prior to joining Imdaad, she accumulated substantial experience in the legal and real estate sectors, refining her expertise in corporate law, contracts, risk mitigation, mergers and acquisitions, litigation management, and governance.

Riswana’s strategic corporate advice has been instrumental in Imdaad’s successful expansion into new markets, including Oman and Egypt. She collaborates closely with the Board of Directors and executive leadership on the company’s legal strategic initiatives within the GCC region.

As a qualified lawyer admitted to the Bar Association, Riswana is also a Certified Director by Hawkamah Institute for Corporate Governance and holds a certified Board Secretary certificate from Hawkamah and the Dubai Financial Market (DFM). Her professional qualifications include specializations in Commercial Law, Governance, Risk, and Compliance from George Washington University (GWU), and certification in Mergers & Acquisitions. Riswana remains committed to staying current with legal developments that impact Imdaad Group’s industry.

Beyond her professional commitments, Riswana is a dedicated mother of two, a wife, and a daughter. She is an avid reader and volunteer and has been actively involved in mentoring young legal professionals and engaging with the legal community in the United Arab Emirates since 2007.

ROHITH SALIAN

Director - Procurement & Stores

Rohith Salian is the Director of Procurement & Stores at Imdaad Group and has an experience of more than 28 years in Supply Chain. In his role within Imdaad Group, Rohith has played a major role in the development of procurement processes improvement, Stores Management, vendor management, negotiations as well as material handling and delivery, and movement of items from the stores to all sites managed by the group with the aim of exceeding operational goals and yield measurable outcomes.

Rohith holds a Bachelor of Science in Production Engineering Qualification and is also a certified International Commercial Contracts Manager (IPSCMI), he has a wealth of experience in supply chain with various organizations in the United Arab Emirates, such as Bahwan Engineering Company, Union Properties PJSC, Inaya Facilities Management, Farnek and Khansaheb Facilities Management.

KASHIF NESAR

Executive Director - Subsidiaries

Kashif Nesar is a seasoned Facilities Management professional with over 20 years of experience across the UAE, Saudi Arabia, Oman, Qatar, and India. A Mechanical Engineer by qualification, he has led large-scale FM operations, MEP projects, and asset management initiatives for high-profile clients in commercial, residential, and mixed-use developments.

As an Executive Director at Imdaad, Kashif Leads operational delivery and drives strategic growth across its subsidiaries, ensuring compliance, quality, and client satisfaction. His expertise includes project management, P&L oversight, contract administration, technical services, and performance optimization, with a strong emphasis on sustainability and innovation.

Kashif holds certifications in IOSH, NEBOSH, and Cost & Time Management, and is recognized for his leadership, analytical acumen, and consistent delivery of excellence in complex, multi-site operations.

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